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Real Results from Industry Professionals
Porsche Advisor
Jessica S.
I started in the automotive industry as a receptionist, with no previous knowledge of the industry. Under Armen’s guidance I was able to quickly understand and out perform seasoned advisors almost immediately. He taught me how to communicate with clients, with an emphasis on proper follow up questions for accurate documentation and diagnosis. He helped me structure a routine to ensure clients and technicians were updated at all times. He taught me multiple ways to handle price negotiations, and declined services to ensure client satisfaction and retention. With Armen’s expertise I was able to exceed monthly sales goals on a regular basis, while upholding industry and brand standards.
Toyota Service Advisor
Aaron S.
started my career working at an independent repair shop making 18 dollars an hour. I had no clue on how to get my foot in the door at a dealership. ServicePro Consulting guided me and taught me how to speak during an interview. With no dealership experience, and with full transparency i was able to get multiple interviews and finally land a job as an entry position service advisor for a Toyota dealership. I went from 18 dollars an hour to close to 6 figure income!
BMW service advisor
Elita O.
As a newbie advisor, receiving Armen's mentorship and guidance for the past 4 years has allowed me to navigate the automotive industry with confidence and knowledge. Armen's expertise in the luxury realm of automotive repair is a valuable asset to access; especially in areas of client retention, relationship building, navigating declined recommendations and pay negotiation. I would recommend ServicePro Consulting to any service consultant looking to take their career to the next level, whether you are just starting out or as a seasoned advisor.
Porsche/Audi service advisor
Cristal L.
I just wanted to take the time to thank you for your coaching lessons. I’ve been applying everything I've learned and I am making double the amount of I made before. I've been advisor for 7 years now and didn't think I needed any improvement but after your help I saw what I needed to approve on and because of it, I make more money! Thank you so much! Looking forward to another coaching session soon.
Fixed Operations Director/Nissan
Charles G.
I highly recommend Armen Mansouri, who has been an invaluable mentor and guide throughout my career in the automotive industry. Armen's deep knowledge and expertise taught me a wide range of skills, from customer service excellence to understanding KPIs and mastering effective sales strategies. His guidance in selling services and making the right recommendations to customers was instrumental in my development. Thanks to his mentorship, I was promoted from Service Advisor to Fixed Operations Director. Armen would be a tremendous asset to any company or individual seeking his expertise.
Porsche/Audi service advisor
Cristal L.
I just wanted to take the time to thank you for your coaching lessons. I’ve been applying everything I've learned and I am making double the amount of I made before. I've been advisor for 7 years now and didn't think I needed any improvement but after your help I saw what I needed to approve on and because of it, I make more money! Thank you so much! Looking forward to another coaching session soon.
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